Airline Info
Up, up, and away! Need to check your flight details, make a booking, or chase down that missing suitcase? Here’s how to reach the airlines flying in and out of Gold Coast Airport.
Air New Zealand
Phone: 13 24 76
Website: airnewzealand.com.au
Jetstar
Phone: 131 538
Website: jetstar.com
Qantas
Phone: 13 13 13
Website: qantas.com.au

Virgin Australia
Phone: 13 67 89
Website: virginaustralia.com.au
FlyPelican
Phone: +612 4965 0111
Website: flypelican.com.au
Need Help?
Got questions about your journey through Gold Coast Airport? We've gathered the top FAQs to help you cruise through the terminal with ease.
Which airline lounges are available?
Gold Coast Airport offers Virgin Australia Lounge and Qantas Club for eligible passengers.
How do I find out if my flight is delayed?
Check the Flight Information Display Screens on our website or throughout the terminal. You can also contact your airline directly.
Do I have enough time to transit between international and domestic terminals?
The International and Domestic Arrivals and Departures are located within the same terminal building. If arriving from an International flight, proceed to the right as you exit the International Arrivals area to check in. If you are arriving on a Domestic flight, proceed through the Domestic Arrivals corridor and, upon exiting, turn left — the Check-In area is located within a short walking distance. Refer to the Checking-In page for more information.
What’s the carry-on luggage weight limit?
Carry-on luggage weight limits vary depending on your airline. This is often included in your flight itinerary or booking details. For further clarification, contact your airline directly.
How early do I need to be at the airport for my flight?
Most domestic airlines require you to be at the check-in counter at least 60 minutes before departure. International airlines recommend arriving at least two hours before your flight. Be sure to check the guidelines provided by your airline.
Does Gold Coast Airport have more than one terminal?
Gold Coast Airport has one main terminal. Both domestic and international flights operate from this terminal.
Does Gold Coast Airport operate on Queensland or NSW time?
Gold Coast Airport operates on Queensland time (AEST) all year round.
Is Gold Coast Airport open 24 hours?
The terminal is open from 4:00am to 11:00pm daily. Entry is restricted outside these hours, and overnight stays inside the terminal are not permitted.
Does Gold Coast Airport have free Wi-Fi?
Yes, free Wi-Fi is available throughout the terminal.
Are there smoking areas at the airport?
Yes. Designated smoking areas are located at the northern end of the terminal, along the northern car park walkway, and in the southern forecourt. Smoking, vaping, or using e-cigarettes is strictly prohibited inside the terminal and airside areas.
Are there lockers available at the airport?
Yes. Lockers are located at the front of the terminal in the short-term car park. Pricing varies depending on duration.
Is there baggage wrapping available?
Yes. Baggage wrapping services are available opposite the Virgin Australia check-in counters.
Are there ATMs at Gold Coast Airport?
Yes. Multi-currency ATMs are located throughout the terminal and offer AUD, NZD, and JPY. Fees range from $2 to $25.
Where is the Tourist Refund Scheme (TRS) desk?
Located in the International Departures Lounge near the top of the escalators before Heinemann Duty Free. Inform check-in staff if you need to claim an item packed in checked baggage. For more information about TRS please visit the Department of Home Affairs website.
Are there Multi-Faith areas at the airport?
Yes, three Multi-Faith/Prayer Rooms are available:
- Near the main security point, opposite the domestic passenger screening area.
- In the Domestic Departures Lounge, near Hungry Jack’s.
- In the International Departures Lounge on Level 2, near WHSmith.
Who do I contact about aircraft noise concerns?
Airservices Australia manages noise monitoring. Contact the Noise Complaints and Information Service (NCIS):
- Phone: 1800 802 584 or 1300 302 240
- Email: community.relations@airservicesaustralia.com
- Website: www.airservices.gov.au
How can I see what aircraft are flying over Gold Coast Airport?
Use Airservices Australia’s WebTrak tool for near real-time tracking.
Access WebTrak for Gold Coast Airport.
How are flight paths chosen?
Ideally, aircraft fly by the most direct route and at the optimum altitude for reasons of operational safety, economy and efficiency of flight operations. However, it is not always possible for aircraft to fly optimum routes because of noise and safety considerations and the competing demands of other airspace users.
Some factors that influence flight paths are:
- Runway orientation
- The need to separate arriving and departing aircraft
- The need to provide an appropriate safety buffer around aircraft following the same path or on intersecting paths
- The need to integrate the flight paths for each airport in the region
- Avoidance of hills or other obstructions
- Minimisation of noise impact where possible
- Weather conditions
- Avoidance of restricted airspace (usually for security or safety reasons)
- Efficient use of airspace
What are flight paths and flight zones?
Flight paths are commonly used air corridors. Flight zones cover a wider area where aircraft may be seen and heard during normal operations.
Why does Gold Coast Airport have a curfew?
Gold Coast Airport is regulated by the Federal Government under the Department of Infrastructure, Transport, Regional Development, Communications & the Arts. The curfew at Gold Coast Airport is between 11.00pm – 6.00am Queensland time.
What is RNP and how will it affect aircraft noise?
RNP (Required Navigation Performance) is a way of defining the navigation capability of an aircraft, taking into account the performance of the avionics, on-board systems and flight characteristics.
How many flight movements does Gold Coast Airport have per day?
GCA averages over 100 aircraft movements per day, including both commercial and general aviation flights.