Checking-in
Your journey starts here. From check-in to gate directions, here’s everything you need to know to get your trip off to a great start.
Preparing for your flight
Get Travel-Ready
A smooth trip starts with a little planning. Check your airline's baggage guidelines before arriving, make sure your ID and booking details are ready to go, and allow plenty of time to get to the terminal, check-in, and clear security.
Travelling with kids or pets? We’ve got helpful tips to make the journey easier for everyone.
To and from the Airport
Your Ride to the Runway
Mount Isa Airport is only a few minutes from the city centre, with parking located right outside the terminal. Short- and long-term options are available, plus a free 30-minute zone for quick drop-offs and pickups.
Taxis are available directly outside the terminal, and car hire desks including Hertz, Avis Budget and Thrifty operate within the terminal for added convenience.
Checking-in
Check-in, Then Chill Out
Check-in counters are located inside the terminal and open ahead of all scheduled flights.
After checking in head through security and into the departure lounge to relax before your flight.
Security
What to expect at Screening
Everyone entering the departure lounge, including friends and family, is required to go through security screening. This includes body scanners, X-ray screening of carry-on items, and random explosive trace checks.
Have questions or need support? Our friendly team is always on hand to help.
Shop & Dine
Grab & Go at the Airport
Need a pre-flight coffee or a quick bite? Head to Cloverleaf, the bar and café in the departures lounge after security, serving hot and cold drinks plus light refreshments, with opening hours aligned to flight times. For grab-and-go on arrival, vending machines are near the baggage carousels and available during terminal opening hours.
Boarding
Time to Head to Your Gate
Flight Information Display Screens are located throughout the terminal, so you can keep track of your flight and any updates.
At Mount Isa Airport, all flights are domestic. Departures are through the security screening area into the Departure Lounge, where you’ll find Gates 2 and 3. Gate 1 is used for arrivals.
When boarding is called, simply follow the signs in the lounge and have your boarding pass ready.
If you need extra assistance, airline staff are on hand to support passengers who have arranged additional help.
Have a safe flight!
You're on your way
Seats buckled and tray tables up, your adventure starts now! At Mount Isa Airport, we’re here to keep everything running smoothly so you can focus on what’s ahead.
Misplaced something? Visit our Lost Property page for assistance. Got feedback? We’d love to hear it, share your thoughts here and help us make your next journey even better.
If you’ve requested assistance with your airline, airline staff will support you through boarding, seating, and any additional needs during your flight.
Travelling with mobility aids or medical devices? Your airline crew is trained to assist and will ensure your equipment is securely stored and available when you land.
Need Help?
Got questions about your journey through Mount Isa Airport? We've gathered the top FAQs to help you cruise through the terminal with ease.
Does Mount Isa Airport have accessible facilities?
Yes, the terminal is wheelchair accessible with accessible restrooms and parking spaces close to the terminal. You can take a 360-walk through before you arrive, here.
Can I request assistance at the airport?
Yes, please advise your airline when booking or at check-in. Airline staff will help with boarding and disembarking.
Are service animals allowed?
Yes, accredited assistance animals are welcome in the terminal and onboard.
Is accessible parking available?
Yes, accessible parking spaces are available near the terminal.
Which airlines operate at Mount Isa Airport?
Qantas, Rex, Alliance Airlines and Virgin Australia fly from Mount Isa, connecting to Brisbane, Cairns, Townsville and other destinations. Find their details here.
How early should I arrive before my flight?
We recommend arriving at least 60 minutes before departure for domestic flights.
Can I check in online?
Yes, most airlines offer online and app check-in. There are airline counters at the airport for baggage drop off if you are checking-in luggage.
Where can I find flight arrival and departure times?
You can view live flight information here on the Mount Isa Airport website or check with your airline.
What are the terminal opening hours?
The terminal opens in line with flight schedules. Access may be restricted outside these times.
Does Mount Isa Airport observe daylight saving?
No, Mount Isa operates on Queensland time (AEST) all year.
Is smoking allowed at the airport?
Smoking is not permitted inside the terminal. Designated smoking areas are available outside.
Is there free Wi-Fi at the airport?
Yes, complimentary Wi-Fi is available throughout the terminal.
Are there ATMs available?
No, please be aware that there are no ATMs located inside the terminal.
Who manages the airport?
Mount Isa Airport is owned and operated by Queensland Airports Limited.
How can I provide feedback?
You can share feedback through the online form on our website or speak with a staff member.
Are there baby-change facilities?
Yes, parenting rooms are located near Check-in and in the Departures Lounge.
Are there charging stations for devices?
Yes, charging points are available by Check-in and in Cloverleaf Café. View the terminal map here.
Before You Fly
Helpful details for your journey
